Troubleshooting iOS

Bracelet Disconnected Please press on one of the image below corresponding what you see in the iOS app: Cloud Connection...

If the connection between the app and the cloud is lost, a red “X” will appear: Please follow these instructions:...

If the connection between the bracelet and app is lost, a red “X” will appear: To Reconnect, please follow these...

Steps to unpair app 1. Click on the Menu 2. Click Unpair the bracelet 3. Confirm by clicking on Unpair...

Please follow the steps below to send us the logs: 1. Click on the Menu 2. Scroll down to the...