Frequently Asked Questions

Please note we are regularly improving the system and will publish new versions of the apps. Typically, the new app...

Yes, this is very important. This applies on the iOS and on the Android app. When you (accidentally) close the...

If you don’t know how to charge you bracelet you can read this article.

Please see this article on wearing the bracelet.

In order to check if you are using the latest firmware on the bracelet, please follow these steps: 1. Go...

You won’t see the led’s blinking all the time on the backside (the side which is turned to your arm)....